Why is My Hisense Smart TV Not Turning On: A Comprehensive Guide

Has your Hisense TV suddenly stopped powering up when you attempt turning it on using the remote controller? Perhaps the blue or red LED indicator is blinking but the screen stays black, not turning on? Running into issues with your Hisense TV powering on can be extremely frustrating. But troubleshooting and resolving the problem doesn’t need to be complicated.

In this comprehensive guide we’ll outline the most common causes and walk you through a series of troubleshooting steps to get your Hisense TV powered back on and working properly again.

Understanding Why Hisense TVs Fail to Power On

Before jumping right into the troubleshooting, it’s helpful to understand some of the reasons a Hisense television can experience failure to turn on. Knowing the cause makes fixing the problem easier.

Common causes include:

  • Remote control faults: Damaged buttons, low batteries, IR sensor obstructions

low batteries

  • Incorrect input source selected: Wrong input displays black screen
  • Power supply issues: Faulty electrical socket, damaged cables
  • Software failures: System crashes or hangs during startup
  • Hardware breakdowns: Internal component or display panel failures

In the majority of cases, the underlying issue is minor and can be corrected following some simple troubleshooting and rebooting processes. So don’t panic or assume the worst just yet. Methodically work through each potential cause using our step-by-step guide.

Step-by-Step Hisense TV Troubleshooting

Follow the progression of testing and corrective steps below, moving on to next troubleshooting area if initial checks don’t reveal the restart failure cause.

Check Remote Control Functionality

Check Remote Control Functionality

The most common and easily fixed cause of a no power up issue is remote control failure. Complete these basic power supply checks to ensure your Hisense TV remote working properly:

  • Replace the remote batteries with brand new ones, clearing any charge depletion issue.
  • Check if any remote buttons damaged/jammed causing wrong signals to TV.
  • Ensure no obstructions between remote control and IR sensor on television.
  • Attempt manual power on using the buttons on the TV itself.
  • Try to control TV via alternative sources like Hisense mobile app.

If fresh batteries, interference troubleshooting, and re-pairing attempts all fail, proceed to investigating display and sources.

Check Display Input Source

If the issue isn’t isolated to remote function, next investigate input source selection settings. A black display screen but flickering power light indicates incorrect source.

  • Using Hisense TV remote or buttons cycle through input sources (HDMI, streaming apps, antenna, etc).
  • If incorrect input channel selected, display will stay black. Use remote source button to correct.
  • With correct input showing, attempt full power cycle. Turn off/unplug then restart.

Still seeing no change after input troubleshooting? Proceed to power supply checks.

Inspect Power Supply Integrity

Inspect Power Supply Integrity

With remote and software issues eliminated, closely inspect delivery of power. Consider the following in electrical diagnosis:

  • Do any lights remain blinking when attempting TV restart? This confirms some power flowing.
  • Plug a secondary device like phone charger into outlet to test. If device functions that outlet works.
  • However, if wall socket is faulty causing red flashing LED, try alternate socket.
  • Physically confirm no damaged, bent or disconnected wires in power cable causing electricity disruption.

Address any loose plugs, faulty sockets, or cable damage found immediately. Hopefully fixing this restarts your TV. If not, software and hardware resets become necessary.

Refresh Hisense TV Software

Refresh Hisense TV Software

If electricity supply has been verified but TV still doesn’t start up, refreshing its operating system by rebooting and resetting settings is required. This clears any lingering software glitches or crashes stalling startup.

First attempt to power cycle the Hisense TV hardware:

  1. Unplug television power cable completely from wall socket.
  2. Press and firmly hold the Power button on TV for 10-15 seconds.
  3. After 1 minute, plug supply cable back in securely.
  4. Power on using remote control or front buttons. Allow time for reboot.

If Hisense TV still won’t startup after hard reboot, advancing to Factory Reset software refresh is indicated.

Factory Reset completed through the Settings menu erases user customizations and restores original software defaults. This wipe commonly corrects stubborn startup failures related to crashes or bad updates.

Refer to Hisense TV instructions manual for proper Factory Reset steps. Remember it will delete all connected services and stored login credentials.

Check Display Panel Condition

Check Display Panel Condition

At this stage if attempts at fixing software glitches fail, investigating display hardware issues becomes necessary. Specifically, the LED or LCD Display Panel could be damaged – preventing video output while other components startup correctly.

To check panel integrity:

  • Shine bright flashlight at screen when powering on. Look for very faint image.
  • Any image confirms video failure isolation to panel requiring replacement.
  • No display functionality points to entire panel replacement needed.

Before replacing entire Hisense TV, swapping just damaged Display Panel first is more cost effective.

When to Call Hisense Support

When to Call Hisense Support

If no display appears via flashlight inspection, professional diagnosis by Hisense Support would be the next step for:

  • Proper fault testing if internal electronic components or wiring defective.
  • Repair visit for qualified issues causing persistent power on failure.
  • Full television replacement if unrecoverable hardware damage confirmed.

Hisense Support can be reached via:

  • Phone, email and online chat platforms.
  • Official social media pages for prompt responses.
  • User forums and help FAQs for DIY support.
  • Phone : +1(888)935-8880

Describe troubleshooting steps attempted and book qualified repair covered under warranty protection.

Preventing Hisense TV Startup Issues

Avoid future frustration through preventative measures:

  • Allow adequate ventilation to prevent overheating shutdowns
  • Keep TV software updated and restart when prompted
  • Use surge protector to limit potential electrical faults
  • Routinely power cycle TV to clear temporary glitches
  • Replace remote batteries frequently to maintain continuity

Replace remote batteries frequently to maintain continuity

Proactively maintaining your Hisense television will minimize abrupt startup failures. But if power on problems occur again, methodically follow the structured troubleshooting guide above to get back up and running promptly.

Common Hisense TV Problems and Solutions

In addition to trouble turning on issues, certain other glitches can develop over a Hisense TV’s lifespan. Review other typical problems with quick solution tips:

Issue: Distorted or fuzzy picture quality

Distorted or fuzzy picture quality

Can’t Get My Hisense Tv to Turn On

Having issues getting your Hisense television to power on can be frustrating. Start troubleshooting by ensuring the TV is plugged into a working electrical outlet and check that the power cord is properly connected in the back of the set—loose cords are a common culprit. Also check to make sure the remote has functional batteries.

If the TV still won’t start up, try pressing the physical power button on the TV itself or unplug it for 60 seconds then reconnect power. If the standby light comes on but no picture appears, there may be an issue with the video input. Try a different HDMI cable or connect source first before resetting the TV. Still having no luck powering up the set? Reaching out to Hisense customer support provides additional tailored troubleshooting help.


Why is my Hisense TV red light on but not turning on?

If the screen is dark but the red light is on, the backlight could be the issue. Water damage, a power surge, physical damage, and defective bulbs can contribute to a backlight problem, which usually means you need a new TV.

Is there a reset button on a Hisense TV?

The Reset button is only available on Hisense Roku TV. If you own a Hisense Roku TV model, you can find this button at the back of your TV. You cannot find the Reset button on the Hisense-manufactured Android TV, Hisense Google TV, Hisense VIDAA TV, and Hisense XCLASS TV.

Why won’t my TV turn on but red light is flashing?

If a Red LED is blinking and the TV is not working properly it means that the TV has detected an issue or problem. Most Red LED blink conditions require service. The meaning of the blink codes differs between TV models. However, the number of blinking times is mostly 2 to 8.
Read more about “Hisense TV Warranty: How to Check & Claim in 2024

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