Where is the Reset Button on Hisense Smart TV

Have you ever needed to restart or reset your Hisense smart TV when it starts acting up or freezing? Many people don’t realize there is often a convenient reset button right on the TV that can help restore factory default settings and give the TV a fresh start.

This handy little button can be your salvation when common fixes like unplugging the TV don’t seem to resolve pesky software issues. Read on to learn all about the Hisense TV reset button including where it’s located, what models have it, when to use it, what to expect after pressing it, and more.

Why You Might Need to Reset Your Hisense Smart TV?

There are a several reasons you may need or want to reset your Hisense television:

  • Software problems – Resetting the TV can help resolve odd glitches, repeated freezing, messed up display output, or apps that have stopped working properly. This essentially gives the software a fresh start.
  • Preparing for sale – If you are selling or giving away your Hisense TV, you’ll want to reset it to factory default settings first. This clears all personal data, accounts, and customized settings.
  • Changing network – Moving to a new home or switching wifi networks may require you to reset your TV and re-add the network credentials.
  • Installing updates – Sometimes a firmware update will fail or get stuck. Resetting can help prepare the TV to try installing the latest updates again.

So anytime your Hisense television starts acting up, before calling the manufacturer or a repair person, try using the reset button located directly on the TV. It’s an easy first troubleshooting step before moving to more drastic measures.

Which Hisense TVs Come with a Reset Button?

Nearly all modern Hisense smart TVs come equipped with a small factory reset button right on the unit itself. This includes:

Roku TVs

Roku TVs

Android TVs

Android TVs



The convenience of a reset button has become a standard feature across the brand’s various smart television lines over recent years. Typically you’ll find them on any 55-inch or larger Hisense 4K models released from 2018 onwards.

Some older or cheaper entry-level models may lack a reset button however. If you don’t see one on the back of your set, refer to the factory reset instructions in your user manual instead.

How to Reset Hisense Roku TV using the Reset Button?

How to Reset Hisense Roku TV using the Reset Button

Here is a simple walkthrough for resetting a Hisense Roku TV using the handy reset button they have included:

  1. Locate the Reset Button – Carefully turn your powered off TV around to access the back panel. Find the small circular factory reset button on the lower right side. It may be recessed or raised slightly. The location varies a bit but generally sits near the power cord port.
  2. Press and Hold – Once located, press and firmly hold the reset button for 5-20 seconds depending on your model. Continuing holding even when the TV screen flashes on temporarily.
  3. Power Cycles On Its Own – When you release after the designated time, the TV will automatically power off then back on. The boot up sequence initiates a factory reset.
  4. Set Up Your Network Again – Follow the on-screen prompts to set up your display preferences, wifi network credentials, Roku account logins, and reinstall any streaming apps needed.

That’s all there is to bouncing your Hisense Roku TV back to factory fresh using the built-in reset button. Continue reading for additional details of what to expect after resetting and alternative reset methods.

What to Expect After Resetting a Hisense Smart TV?

Here’s an overview of what happens after you reset your Hisense television:

  • Restores factory default settings – Clears all customized picture modes, display options, etc.
  • Deletes personal information – Removes all saved accounts, passwords, and wifi credentials.
  • Erases channel lists – Resets program tables and favorites to factory state.
  • Requires network set up again – Must re-enter wifi passwords and login info for streaming apps.
  • May need latest updates installed – If the TV couldn’t fully update before, try downloading firmware again after reset.
  • Quick initial set up process – On first boot, uses easy wizard to customize basics like language, location, etc.

While resetting the device erases all your data and settings, the good news is it’s an easy process to personalize it afterwards. Streaming services and apps are quick to set back up.

Just be aware you will have to calibrate picture preferences again and reconnect to wifi. But after a few minutes navigating initial menus, your TV will be ready to enjoy once more!

When All Else Fails, Contact Hisense Support?

If you’ve tried using the reset button on your malfunctioning Hisense TV but still experience issues, don’t hesitate to contact their support team directly. Phone, email, live online chat, and social media support options are available. Support specialists can troubleshoot further or arrange warranty repairs if needed.

Sometimes more complex repairs involving qualified technicians or replacement parts are unavoidable. But starting with a simple factory reset using the button on the tv itself often resolves many common problems quickly, saving you the hassle of extended troubleshooting sessions.

So next time your Hisense television starts freezing, glitching, or acting up, locate that reset button on the back before proceeding to more drastic measures! Just press, hold, and give your smart TV the fresh start it needs.

What Kind of Issues Can Resetting the TV Fix?

Here is a more in-depth list of common problems that can often be resolved by using the Hisense TV reset button:

  • Freezing or glitching screens (has stopped responding to remotes): Picture frozen, can no longer select apps/inputs or control volume, stuck on a screen that won’t go away.
Freezing or glitching screens
Freezing or glitching screens
  • Audio issues (no sound, buzzing, intermittent cut-out): Unusual loss of sound, sound coming out only on one side, buzzing noises, can’t adjust volume with remote
  • Video issues (screen flickering, tint, blurriness, black bars): Display colors look off/washed out/distorted, issues with hue or brightness levels, cannot adjust picture settings
  • WiFi connection problems: Unable to connect to network, keeps disconnecting from WiFi, out of range or speed issues
  • Apps crashing or not loading: Particular streaming channels or apps fail to open, apps freeze or close unexpectedly, apps show errors
  • Problems after a failed firmware update: Software update got halfway through but didn’t fully complete, now the TV shows “update needed” errors or prompts to retry update installation

If you are experiencing any of these problems or errors with your Hisense smart television, try using the reset button before anything more drastic. Clearing personal data and restoring factory defaults should help overcome glitchy software issues that started spontaneously.

Alternative Methods If Reset Button is Unavailable

While Hisense tries to include a physical reset button on most models, some older or cheaper TVs lack this convenience. If you cannot locate the button on the back panel, here are some alternative reset methods depending on what functionality the television still has:

Use Settings Menu to Factory Reset

Use Settings Menu to Factory Reset

  1. From home screen go to: Menu > System > Advanced System Settings > Factory Data Reset
  2. Enter passcode if needed
  3. Select “Erase Everything” when prompted
  4. TV will reset and boot back up

Use Buttons on TV Itself

  1. Turn off TV via power button/switch
  2. Locate small pinhole “reset” button on the side or bottom of the TV panel
  3. With paperclip, press and hold the pinhole button for 10-15 seconds
  4. With finger, hold the power button for 10+ seconds more
  5. TV should now power on with factory reset initialized

Unplug Power Cord

Unplug Power Cord
Unplug Power Cord
  1. Make sure TV is turned off
  2. Unplug the power cord from back of TV
  3. Wait 1 minute then plug it back in
  4. Turn TV back on using the power switch/button

The steps may vary slightly by Hisense smart TV model. Check your instruction manual for exact instructions tailored to your device. Contact Hisense Support if you have trouble resetting the television through these alternative methods as well.


Where is the reset button on a Hisense TV?

You cannot find the Reset button on the Hisense-manufactured Android TV, Hisense Google TV, Hisense VIDAA TV, and Hisense XCLASS TV. If you use these models, you can use remote apps or external devices (mouse or keyboard) for navigation and reset the Hisense TV.

How do I manually reset my TV?

Turn off the TV. Unplug the television power cord (mains lead) from the electrical outlet. Let the television remain without power for 2 minutes. Plug the power cord (mains lead) back into the electrical outlet.

What is master reset in TV?

Performing a factory reset will delete all of the TV’s data and settings (such as Wi-Fi and wired network setting information, Google Account and other login information, Google Play and other installed apps). Press the HOME button, then select [Settings] — [System] — [About] — [Reset] — [Factory data reset].

How do you factory reset the Hisense TV without a remote?

If you lost your original TV remote, you can use a remote app, physical buttons, reset button, or an external device to reset your TV.

Where is the Reset button on Hisense Roku TV?

You can find the reset button at the side or at the back of your TV.


Here is a quick summary of the main things to know about resetting your Hisense smart TV:

  • Locate the small reset button on lower right of back panel
  • Press and hold the button for 5-20 seconds
  • TV shuts off and powers back on with factory reset engaged
  • You must set up wifi, apps, accounts again after resetting
  • Fixes software glitches, freezing issues, preparation for sale
  • Alternative reset options exist if button is unavailable
  • Contact Hisense Support if still experiencing problems

Understanding what the reset button does, where to find it, and how long to hold it can resolve so many frustrations with your Hisense television. Remember this convenient little button exists before panicking about frozen screens or apps that just won’t load anymore on your smart TV.

Let me know if you need any other sections or detail added to this comprehensive guide on resetting Hisense televisions. Please provide any feedback on areas to improve as well.


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